1. Information We Collect
In order to provide our services, we collect personal, professional, and in certain cases sensitive information that you voluntarily provide to us through onboarding forms, account registration, or direct communication.
This information may include your full name, date of birth, contact details, address, employment history, education, certifications, job preferences, and other information relevant to building your resume and applying for jobs.
In some cases, you may choose to provide sensitive information such as Social Security Number (SSN), demographic details, criminal history disclosures, or disability-related information. Such data is collected strictly for the purpose of improving job application accuracy and meeting employer-specific requirements. Submission of such information is entirely voluntary.
We also collect information related to your activity within our platform, including submitted documents, job applications made on your behalf, communication logs, and support requests.
2. How We Use Your Information
Your information is used to deliver the services you have purchased and to improve your chances of securing employment. This includes creating and optimizing your resume and cover letter, identifying suitable job opportunities, and submitting job applications on your behalf.
We may also use your information to communicate with you regarding your service, request additional details, provide updates, and respond to support inquiries. Additionally, your information may be used internally to improve our services and operational efficiency.
3. Authorization to Act on Your Behalf
By using our services, you expressly authorize CR Resumes to act on your behalf for the purpose of job applications. This includes using your personal and professional information to complete job application forms, submitting resumes and cover letters, and responding to standard application questions.
You also acknowledge that, in certain cases, you may be required to provide one-time passwords (OTP) or verification codes sent to your email or phone to complete job applications. By providing such codes, you consent to our use of them strictly for completing applications on your behalf.
4. Sharing of Information
In order to perform our services, your information may be shared with third parties, including potential employers, job platforms (such as LinkedIn, Indeed, and company career portals), and service providers that assist in operating our business.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data. By using our services, you acknowledge and accept these risks.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to legal or operational limitations.
7. International Users
If you are accessing our services from outside the United States, including the European Union or United Kingdom, you acknowledge that your information may be transferred and processed in jurisdictions that may not provide the same level of data protection as your country.
By using our services, you consent to such transfer and processing.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Continued use of our services after changes are posted constitutes acceptance of the revised policy.